Experience with ITIL Operation processes (Incident-, Problem- and Change management) Any additional responsibilities
company-wide endpoint operating system deployment like upgrade & patch management as well as distribution
presentation delivery. IT Operational Experience as per ITIL Project management experience. Agile Methodology
of user and operational manuals System audits Assist with identification and management of risks Important:
Go-live support. • Operations experience (ticket handling, problem, incident management) • Jira and Confluence
Go-live support. • Operations experience (ticket handling, problem, incident management) • Jira and Confluence