Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. Development QUALIFICATIONS/EXPERIENCE 5-8 years of DevOps (Operations, configuration/development) experience in commercial/and/or weekends and public holidays on implementation and operations (IT Support) related tasks. Flexibility to take
training & User sign off. Compiling of user and operational manuals if requested. Technical Responsibilities: Responsibilities: Oversee daily technical operations of the feature team as a stand in Team Lead. Identify technical with EO on any operational system requirements and set up. Collaboration and co-operation with other feature
(as per ISO standards) Preparation of user and operation manual User training System testing/parallel runs system/technical documentation. Preparation of user and operation manual. User training. System testing/parallel
(GROUP ZA, GROUP Germany, 3 rd party supplier) Operations (2 nd and 3 rd Level) Steering and coordination GitLab, Terraform, Ansible) Experience with ITIL Operation processes (Incident-, Problem- and Change management)
experience. COMMENCEMENT: As soon as possible ROLE: Operations (2 nd and 3 rd level) Development of new functionality (Version 9 or higher) or React Experience with ITIL Operation processes (Incident, Problem, Change management)
Models for international production. Assist with Operations Support for the GFBB Planning & Reporting
and availability. Support operational excellence goals through strong operations knowledge. Resolve escalated
required. User training Compiling of user and operational manuals System audits Understanding of integration
problem tickets. Proactive improvements in daily IT operations. NB: By applying for this role, you consent
problem tickets. Proactive improvements in daily IT operations. NB: By applying for this role, you consent