operational quality for the assigned applications. Supports the product owner with operational issues. Prioritizes resources for the assigned systems and applications. supports the AWM Processes "Deliver & Operate IT Technology" applications. supports the LRE in post-mortem handling of major and critical incidents. supports the LRE in assigned tasks regarding the assigned applications. supports ITSCM tasks (e.g. IT emergency exercises) and
operational quality for the assigned applications. Supports the product owner with operational issues. Prioritizes resources for the assigned systems and applications. supports the AWM Processes "Deliver & Operate IT Technology" applications supports the LRE in post mortem handling of major and critical incidents supports the LRE in assigned tasks regarding the assigned applications supports ITSCM tasks (e.g. IT emergency exercises) and
architecture, query optimization, and database administration and built in functions. Database security knowledge Linux Shell Scripting VI skills Experience with administrating Java Web-Applications. Scripting and use of
process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing propose solutions to improve the support of (new) business processes Support the functional team with issues confluence Business analysis / understanding templates Support go live preparations Assure quality of design
Direct Sales for the GROUP and other brands. Supporting various feature work streams and changes to designs updates, milestones, feature development, risks. Supporting meetings with various key stakeholders and teams retail sales in an omni-channel environment. Supporting Testing and Quality Assurance to deliver the project management principles and best practices. Support delivery of all compliance topics. NB: By applying
Proactively propose solutions to improve the support of (new) business processes. Executing the required Go-Live support activities. Interaction with clients through meetings, calls and emails. Support the troubleshooting troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) within holidays on implementation and operations (IT Support) related tasks. Proactive and take personal initiative
(TLM) Support with the Planning, conducting and after care related to TLM activities. Support with the architecture documentation with focus on TLM. Supporting the development of technical recommendation with Applications) in support of TLM. Interfacing with other experts regarding TLM topics in support of the relevant
possible ROLE: IT experience delivering operations support services Strong analytical and problem-solving a high attention to detail Provide Production Support (IT) for all GROUP Plants Be the telephone call shifts as part of a team providing 24 x 7 x 365 support Important: A clear criminal record is required
Manage authorisations and access related issues. Support with Create/change/design roles according to audit standards. Assist with Authorisations Operations Support for the GFBB Planning & Reporting area. Important:
Proactively propose solutions to improve the support of (new) business processes. Providing business data for testing of user stories Execute and/or support testing activities, for example: unit testing, migration Go-Live preparation and post Go-Live Support Change Management – Manage changes and present holidays on implementation and operations (IT Support) related tasks. Flexibility to take up different