progress of students across multiple external and internal academic platforms The reporting of student progress progress via an improved Student Dashboard. DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Scoping and implementation Selection of best practices and approach to both the student database and reporting dashboard Scoping of product (housing student data) The Learning Management System (housing learning content) The Student Dashboards Dashboards (showing student academic progress) Oversight to the company's IT team, positioning employees in areas
progress of students across multiple external and internal academic platforms The reporting of student progress progress via an improved Student Dashboard. DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Scoping and implementation Selection of best practices and approach to both the student database and reporting dashboard Scoping of product (housing student data) The Learning Management System (housing learning content) The Student Dashboards Dashboards (showing student academic progress) Oversight to the company's IT team, positioning employees in areas
& RESPONSIBILITIES, NOT LIMITED TO: You will be part of a dedicated team providing platform / infrastructure support and management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure services Maintaining documentation quality standards Working within a Service Management framework, adhering Managing incidents and issues with appropriate and timely escalation and communication Issue and Risk management Backup Solutions (Veaam) Monitoring platforms OMS / N-able Office 365 Solid understanding of IT network
& RESPONSIBILITIES, NOT LIMITED TO: You will be part of a dedicated team providing platform / infrastructure support and management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure services Maintaining documentation quality standards Working within a Service Management framework, adhering Managing incidents and issues with appropriate and timely escalation and communication Issue and Risk management Backup Solutions (Veaam) Monitoring platforms OMS / N-able Office 365 Solid understanding of IT network
& RESPONSIBILITIES, NOT LIMITED TO: You will be part of a dedicated team providing platform / infrastructure support and management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure services Maintaining documentation quality standards Working within a Service Management framework, adhering Managing incidents and issues with appropriate and timely escalation and communication Issue and Risk management diagnostic, monitoring, and analysis tools (OMS / N-able) Skills & Experience: Degree in Computer
& RESPONSIBILITIES, NOT LIMITED TO: You will be part of a dedicated team providing platform / infrastructure support and management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure services Maintaining documentation quality standards Working within a Service Management framework, adhering Managing incidents and issues with appropriate and timely escalation and communication Issue and Risk management diagnostic, monitoring, and analysis tools (OMS / N-able) Skills & Experience: Degree in Computer
National Certificate in Information Technology A and N 3 Years National Diploma is an advantage. Personal Personal Competencies: Ability to provide first time resolution by using available tools. In-depth and current interpersonal skills. Excellent organizational and time management skills. Troubleshooting experience on
National Certificate in Information Technology A and N 3 Years National Diploma is an advantage. Personal Personal Competencies: Ability to provide first time resolution by using available tools. In-depth and current interpersonal skills. Excellent organizational and time management skills. Troubleshooting experience on
of networks, MS 365 & antivirus software. A, N, MCP an advantage Customer service oriented individual
of networks, MS 365 & antivirus software. A, N, MCP an advantage Customer service oriented individual