incident report Incident reports Environment management (e.g. QA snapshots) SKILL SET: Exp. in ServiceNow configuration and upgrade of ServiceNow suite of products.
configuration and upgrade of BMC Remedy suite of products DR readiness review and test (document TRP, perform incident report Incident reports Environment management (e.g. QA snapshots)
development and testing for their assigned technical products or applications within the context of an agile/DevOps status of all open service requests, bugs and product enhancement requests opened by BMW at least on
processes and objectives; develops necessary product modifications to satisfy clients' needs Design
in operating and maintaining ServiceNowsuite of products (ITSM, ARS, CMDB, SRM, SmartIT, Smart Reporting
ensuring the exceptional quality of our software products. You'll be a champion for automation, leveraging
ensuring the quality and reliability of their products. Responsibilities : Develop, maintain, and execute
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
problem-solving abilities for technical issues, and project management capabilities for implementation and support.
Functional experience will be advantageous Solution Manager experience will be advantageous SAP Module Configuration