Incidents and Queries
assess, and mitigate project risks and issues. Provide regular project updates to stakeholders and senior
Paracon Research and develop new technologies. Provide second and third-line support for software deployed
Formulate and document solution (large requirements) Provide work breakdown and estimates (input to sprint planning)
assess, and mitigate project risks and issues. Provide regular project updates to stakeholders and senior
to ensure flawless operation of the devices. Providing on-site technical support and guidance to our
You will be expected to proactively identify and provide recommendations on solutions for gaps in business customers and end-users to gather requirements, provide updates, and ensure satisfaction with the delivered
their businesses through technology. Our client provides business applications and services on the Microsoft customer acceptance for delivered services. • Provide updates to the Engagement Manager.
Specialist for a contract role based in Cape Town. Provide 24 X 7 1st-line standby/support for product environments
cross-functional teams to understand requirements and provide technical solutions Participate in code reviews