increase understanding of client and stakeholder needs, satisfaction and service delivery
needs
Position Specific Outputs
management for them to be aware of capacity and time needed to complete relevant tasks.
requirements. Should be able to understand the business needs, High Level design and produce Low level design customer's Business processes and pain areas which need attention. Source system understanding and analysis managers, and executives to understand business needs and working with source owners to understand the
developing robust applications that meet business needs. Key Responsibilities: Operational Efficiency and system enhancements by addressing specific business needs and resolving queries. Code, compile, test, and business units and colleagues to understand underlying needs and opportunities. Identify innovative IT solutions
increase understanding of client and stakeholder needs, satisfaction and service delivery Knowledge Management client or supervisor to evaluate individual project needs Position Specific Outputs Analyze business specifications management for them to be aware of capacity and time needed to complete relevant tasks. Provide training to
and components, testing APIs and data flows as needed. User Acceptance Testing (UAT): Assist in planning Acceptance Tests to ensure the application meets user needs and requirements. Performance and Load Testing:
solutions Education and Experience Qualification Matric BA Certification or BA Diploma or Advanced BA BSc
Experience
Qualification
Agent to work within. Key Skills/Competencies: Matric and ITIL Foundation Qualifications pertaining to
ors to ensure high quality of relevant outputs needed.
policies across billing, policy, and charging. Shall need to design & optimise based on the requirements