Customer Service Mon Fri Jobs in Cape Town - Page 2

Technical Support Engineer Cape Town

 Jsm Business Services And Recruitment

Cape Town Region

a critical role in the operational success and customer satisfaction of the organization. This position requires a unique blend of technical skills, customer service aptitude, and a collaborative spirit, ensuring seamless delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with AI-powered management tools to proactively monitor customer systems, identifying potential issues before they

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Support Professional Century City

 Hr On Site

Cape Town Region

our growing team and provide top-notch service to our customers telephonically, and through written communications high quality support for our products and services to customers and partners through swift availability facilitating the management of customer accounts • Working on escalations within Service Level Agreements • Attend Initial point of contact on product queries • Service excellence • Matric certificate and/or IT related

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3rd Line Support Milnerton

 The Support Force Ltd

Milnerton

experienced 3rd Line Support Consultant to join our service desk team. The role will act as an escalation point knowledge base articles to aid the teams and customers alike and providing email and telephone based client base, resolving a wide range of technical customer issues and escalating support requests where necessary experienced Support Consultant ideally from a Managed Service Provider background. You will assist in developing communicate clearly and regularly with both the customer and the account manager on progress made on issues

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Engineer Network Security Cape Town

 Datacentrix

Cape Town City Centre

Focuses on the maintenance of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix Datacentrix customers. Support functions extend from testing and troubleshooting problems to regular maintenance clients and client end-users in support of the Service Delivery Manager and Network Security Operations escalated incidents, problems and queries. Maintains service and quality levels according to of the company technical information to all levels of end-users and customer IT management. Critical Requirements - Skills

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It Help Desk Technician Cape Town

 Global Talent Connect Ltd

Cape Town Region

to provide technical support and assistance to customers, whether on the phone or in person. Respond to or in person. Inform customers about IT products and services. Walk customers step-by-step through the software. Follow up with customers to ensure satisfactory service. Communicate customer feedback to the appropriate

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Account Manager Cape Town

 Startek

Cape Town Region

small and medium business. Proactive calling of customers to build loyalty and improve affinity towards portfolio of allocated customers and ensure planned regular contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers. Meet and exceed set revenue targets by cross products and services in focus to the portfolio of customers. Ensure improvement of customers' experience Maximize relationship building opportunities with customers and improve the image of the segment our client

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It Project Manager

Kenilworth

 R75k - 85k per month

energy, fast paced program of work within the Customer Program.

The applicant would be responsible delivery of I&T Projects for the VAS (Value Added Services) Business Unit.

These projects are to deliver roadmap which includes Financial Services; Bill payments and Cellular Services

ROLE OUTPUT/CORE TASKS

delivery of large/complex IS project(s) within the IS Customer Programme

Responsible for building and business areas of accountability within the IS Customer Programme

Responsible for delivering to

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Software Support Engineer Cape Town

 Datafin It Recruitment

Cape Town Region

cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on their CRM Ticketing

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Assistant Manager Cape Town

 Exl

Cape Town Region

DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our

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Assistant Manager

 Exl

Cape Town Region

DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our

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