DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality to the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal experience in insurance, sales & service, handling voice and queries, customer escalations etc. with excellent industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our
provider of permanent and temporary recruitment services to the South African, European and UK marketplace doing: Lead and champion technical delivery for customer-centric software projects, ensuring a seamless enthusiasm. Shape solutions and estimates to fit customer needs, injecting creativity and innovation into delivering complex enterprise technical solutions on customer-facing consulting projects. Experience in some SOAP Web Services, ASP.Net, EF, Windows Service) Azure services such as Apps, Web Jobs, AD, Service Bus,
Our client provides business applications and services on the Microsoft Dynamics 365 SaaS platform to established time frame and budget to a high degree of customer satisfaction. This role requires close liaison Ability to motivate both internal and external [customer] resources. • Team leadership experiences. • Creative reports to management and customers. • Manage the budget and send approval customer invoices. • Ensure quality timeliness for the services. • Maintain a healthy and productive relationship with the customer. • Ensure team
Our client provides business applications and services on the Microsoft Dynamics 365 SaaS platform to established time frame and budget to a high degree of customer satisfaction. This role requires close liaison Ability to motivate both internal and external [customer] resources. • Team leadership experiences. • Creative reports to management and customers. • Manage the budget and send approval customer invoices. • Ensure quality timeliness for the services. • Maintain a healthy and productive relationship with the customer. • Ensure team
application. Provide support to customers via Live Chat and Emails Guide customers through the site and/or mobile the various services and products offered Drive brand loyalty through a personalised customer experience welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises departments (e.g. trading; finance) to ensure customer queries are resolved Easily navigate through multiple strong, in-depth product knowledge of our products Customer focus and adaptability to different personality
targets
provider of permanent and temporary recruitment services to the South African, European and UK marketplace and research. What you will be doing: Assisting customers with the implementation of new and existing programmes Knowledge transfer / mentoring to help our client's customers to build the first few applications and customise customise existing applications. Working with customers onsite to install software, to build example solutions Trillium et al) Real-time applications or web services Data warehousing "Big data" applications Must
developing delivery strategies · Design and deliver customer service solutions, systems and interactions aligned aligned to Organisational values and service standards that build the brand · Monitor actual project progress resolve issues speedily to enhance effective client service delivery · Design integrated programme plans, identify capability · This is a customer facing role working with internal teams and external customers, working at client delivery of new or enhanced products to achieve customer satisfaction through realization of business benefits
developing delivery strategies · Design and deliver customer service solutions, systems and interactions aligned aligned to Organisational values and service standards that build the brand · Monitor actual project progress resolve issues speedily to enhance effective client service delivery · Design integrated programme plans, identify capability · This is a customer facing role working with internal teams and external customers, working at client delivery of new or enhanced products to achieve customer satisfaction through realization of business benefits
CyberPro Consulting is a professional services company servicing the South African, European and Australian Oracle. We offer the highest quality professional services at competitive rates combined with flexible engagement turnkey options to onsite contractor services. CyberPro's services: 1. AWS and Microsoft Azure 2. Software consultants, CyberPro has a 24-year track record with a customer base ranging from enterprise to midsize businesses involves collaborating with peers to deliver dynamic customer solutions, leveraging innovative technologies