training and support to staff• Conduct hand-over at shift rotation.• Monitor and manage network• Manage planned
and support to staff
training and support to staff Conduct hand-over at shift rotation. Monitor and manage network Manage planned
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
Sundays and occasional holidays.
HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools
Team Leader with a car and transport to attend to call outs. Key Responsibilities: Telecommunications technicians
the requirements, please apply today, or give us a call on 021 180 4090 and one of our consultants will