Mtn Customer Service Jobs in Johannesburg - Page 4
- Johannesburg (535)
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IT / Computing / Software
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- Last 7 days (211)
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Call Coordinator Midrand
Datacentrix
Midrand
information into the Service Desk Application, and most importantly, displaying a customer focused approach understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
share this job on whatsappImplementation Consultant Johannesburg
Divinity Talent SourcingJohannesburg
having implemented at least 5 new customer solutions. Guide customers throughout the software implementation deliver timely, outstanding post-implementation service and support. Role Responsibilities: Conduct in-depth requirements and operational objectives of the customer. Produce professional documentation of current direction to both internal implementation team and customer implementation team May contribute to the business presentations Provide prompt, exceptional customer service and support Expertise & Skills: Minimum
Resourcing Manager Jhb - Northern Suburbs
Select OneNorth Johannesburg
JHB000346-JG-1 A leader in the ICT services sector is looking for a Service Delivery Manager to join their resources being shared between Professional Services and Managed Services. This is a global role, managing allocation with the necessary skills are available to meet customer demand Capacity Planning: Collaborate with sales sales, project management, marketing, and customer support teams to understand upcoming projects, promotions promotions, and anticipated increases in customer interactions and allocate resources accordingly Scheduling
Senior Azure Engineer (m365)
Johannesburg
Negotiable Online, SharePoint Online, Teams, and other related services. You'll be responsible for designing, implementing cloud environment, specifically focusing on M365 services.
What you’ll do:
- Manage platforms for customers.
- Work with customers on projects to deploy new services as defined by multiple teams to deliver services
- Building strong relationships with customers.
- The ability to take ownership of customer problems.
- A proactive approach to customer problems and an understanding
Account Manager Roodepoort
Sales FraternityRoodepoort
client(s) with good customer service in all aspect of administration and delivery of service. 2) Account Development: with customers to clearly understand their needs, add value, provide support and excellent customer service internal departments to ensure the fulfilment of all customer requests. • Act as the client's representative demands are met with a focus on improving the customer experience. • Ensure the effective implementation Oversee relationship with service providers and partners and ensure all the services are delivered properly
Help Desk Support Randburg
Humankind GroupRandburg
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
Enterprise Sales Manager Jhb - Northern Suburbs
Global Network RecruitmentNorth Johannesburg
from existing customers and on-boarding new customers in the region. You will be the Customer champion and and the face of the Company in ensuring customer satisfaction and positioning the Company as their partner existing revenue streams by minimising churn of services. Drive cross-functional collaboration to achieve Develop revenue from new Company products and services, thereby increasing the Company's share of wallet elevate the Company as the partner of choice for services in Africa and the Middle East. KEY PERFORMANCE
Mcse Engineer Midrand
DatacentrixMidrand
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the
Technical Lead Jhb - Northern Suburbs
Select OneNorth Johannesburg
JHB000349-JG-1 A leader in the ICT services sector is looking for an Adoption Services and Technical Learning Lead will involve delivering comprehensive adoption services that support the seamless deployment of the company's cutting-edge products in the contact centre and customer experience vertical. Duties will include but not client teams to align adoption services with product features and customer needs Measure and Report on Adoption practices, continuously enhancing our adoption services and learning programs to ensure they remain cutting-edge
It Manager Johannesburg
Airports Company South Africa LimitedSouth Africa
Purpose Verify service performance against stated Service Level Agreements and present service performance business-IT strategy development, solution discovery,service management, risk management and relationship management initiatives. Operations Develop and submit reports on service desk performance. Report timeously and accurately actions. Resolve audit findings. Service Desk Assist with managing the Service Desk Participate in change review review meetings as and when required. Customer Relationship Management Engage with ACSA Business to understand
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