Mtn Customer Service Jobs in Johannesburg - Page 5

It Manager Johannesburg

 Airports Company South Africa Limited

South Africa

Purpose Verify service performance against stated Service Level Agreements and present service performance business-IT strategy development, solution discovery,service management, risk management and relationship management initiatives. Operations Develop and submit reports on service desk performance. Report timeously and accurately actions. Resolve audit findings. Service Desk Assist with managing the Service Desk Participate in change review review meetings as and when required. Customer Relationship Management Engage with ACSA Business to understand

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Product Owner

Midrand

performance

• Drive customer adoption and usage of digital products and services
• Performance sales and growth, revenue, adoption and usage, customer satisfaction (NPS), goal completion rates, cross-selling experience (essential)
• Experience with Digital service and product management (essential)
• Product

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Product Owner Midrand

 A1l Digital

Midrand

Key performance Drive customer adoption and usage of digital products and services Performance will be sales and growth, revenue, adoption and usage, customer satisfaction (NPS), goal completion rates, cross-selling experience (essential) Experience with Digital service and product management (essential) Product Development

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Cloud Engineer (aws /azure / Terraform)

Johannesburg

 Negotiable

platforms for customers.

Onsite Support Technician

Johannesburg

requirements, assessed through customer feedback.

Presales Engineer Midrand

 Westcon

Midrand

providing presales technical support and service to customers of the Company. Works with business practice smaller resellers with implementation for their customers. Provide pre- and post-sales support. Provides performing presales technical support and service to customers of the Company Generate and provide bill portfolio. Build visibility with vendors and customers to create a competitive distribution advantage professional working relations with customers Provides customer training as necessary. Makes reseller

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Resource Planning / Capacity Planning Manager

Johannesburg

with the necessary skills are available to meet customer demand Capacity Planning:

• Collaborate with sales, project management, marketing, and customer support teams to understand upcoming projects projects, promotions, and anticipated increases in customer interactions and allocate resources accordingly to resource planning, such as service levels, response times, and customer satisfaction

Senior Help Desk Support Analyst Jhb

 Csg Resourcing Ltd

Johannesburg

e-mail, chat Creating documentation and delivering customer and staff training where required OFFICE BASED not exclusive to: Deliver a first-class service to our customers Answer questions and troubleshoot issues high-quality updates to customers on a regular basis. Correctly set the customers' expectations. Deliver Proactively design and implement solutions to improve customer experience Mentor and provide feedback on team develop in ways that help us better serve our customers. Essential MUST be an expert with SQL scripting

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Account Manager Randburg

 Datafin It Recruitment

South Africa

articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate various teams so that the customer's expectations are met. Upsell the Company's services and solutions. Serve between the Company and their customers. Manage market segments, customer base and industry verticals to business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal

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Account Manager - Infrastructure (jhb) Market Related

 Datafin It Recruitment

South Africa

articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate various teams so that the customer's expectations are met. Upsell the Company's services and solutions. Serve between the Company and their customers. Manage market segments, customer base and industry verticals to business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal

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