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Call Center Agent Mtn Or Vodacom Jobs in Pretoria, Gauteng

Jobs 1-10 of 35

Managed Services Manager

 Handpicked RecruitmentSouth Africa

frameworks would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in (e.g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and documentation and communication purposes. Familiarity with call centre technologies and software. Basic understanding not limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction


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Services Manager Tshwane (pretoria)

 Handpicked RecruitmentSouth Africa

frameworks would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in (e.g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and documentation and communication purposes. Familiarity with call centre technologies and software. Basic understanding not limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction


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Cloud Engineer

Pretoria  Negotiable

Update Manager, Syslogger and VMware vSAN, Veeam, Agent-based backups.

  • Storage experience in both of SLAs.
  • Technical Documentation.
  • Call Management.
  • Strong Communication Skills demands: Rack and stack IT equipment at the Data Center, such as switches, Servers, and others.
  • Travel:


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  • Field Technician

    Pretoria  Market related Monthly

    Maintain accurate records of service calls, repairs, and parts inventory.

  • Customer Travel within Pretoria to attend to customer service calls and support.
  • Requirements

    Field Technician Middelburg / Nelspruit / Pretoria / Ermelo

     Express Employment Professionals Sa Head OfficeSouth Africa  R30 000 depending on experience

    Fault Finding and Troubleshooting. Day to Day calls to attend. Report Issues to Manager. Grade 12 (Matric


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    Telecommunication Specialist

    Pretoria

    archiving tasks.

  • Perform periodical backup of Call centre system configuration if changes do occur is in proper working order.
  • Oversee all Call Centre telecoms needs and advise accordingly.
  • Verifies systems.
  • Knowledge of state-of-the-art call centre software.
  • Knowledge of premise cabling


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  • Senior Server Engineer

    Pretoria  Negotiable

    outage

  • Limit the number of recurring / reopened calls to ensure that the user is satisfied with the service
  • Managing remediation of calls within client defined SLA.
  • Ensure that no calls are over 10 working Ensure that all calls over 10 working days are escalated to ensure closure. All calls to be regularly


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  • Ict Technician Middelburg / Nelspruit / Pretoria / Ermelo

     Express Employment Professionals Sa Head OfficeSouth Africa  R30 000 depending on experience

    Fault Finding and Troubleshooting. Day to Day calls to attend. Report Issues to Manager. Skills and


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    Av Onsite Resource

    Pretoria

    service requests and incident reporting. Attend to calls logged related to the AV installation in the pause switched off before leaving site

  • Attend to calls logged related to the Network & Telephony installation


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  • Cloud Administrator

    Pretoria  MR Monthly

    comfortable managing and provisioning computer data centers through machine-readable definition files.

  • Scripting


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