support systems to ensure optimal performance. Coordinate with the Support team to resolve technical issues Handle escalated customer concerns and complaints. Coordinate with other departments to resolve issues. Identify
timelines, milestones, and resource allocation. Coordinate and lead project meetings, ensuring all stakeholders ensure solutions meet business requirements. Coordinate user acceptance testing (UAT) and address any
strategy. Plan, organise, direct, control and coordinate projects within the Company for new and existing teams to ensure effective communication and coordination. Engage with stakeholders to gather project
Manager plans, organises, directs, controls and coordinates special programmes or projects within the company implementation lifecycle; coordinate documentation when needed. Arrange and coordinate client training to align improve project process where opportunities arise. Coordinating creation of project proposals. What the job
Operations (2nd and 3rd Level) Steering and coordination between the various teams Qualifications/Experience:
monitoring tool Troubleshoot network issues Liaise and coordinate with 3rd party contractors / vendors Communicate
of integration between different technologies Coordination between development and support environments