Customer Care Call Centre Agent Jobs in South Africa
IT / Computing / Software
- Freerecruit (9)
- Jobs 4 All (4)
- Purecode Software (3)
- Arvo (2)
- Cyberpro Consulting (2)
- Datacentrix (2)
- Humankind Group (2)
- Network Finance. (2)
- Recruitforce Group (2)
- Staff Unlimited (2)
- Full Time
- Last 7 days (7)
- Last 3 days (1)
Call Coordinator Midrand
Datacentrix
Midrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful Application, and most importantly, displaying a customer focused approach. This Role requires a good understanding this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric ITIL Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft
share this job on whatsappCustomer Success Specialist (jb4436)
FreerecruitCentral Johannesburg
Customer Success Specialist (JB4436) Remote, for applicants living in South Africa R25 000 – R30 000 looking for a self-disciplined and personable Customer Success Specialist to join their growing team 20-30 minute calls throughout the day, based on client needs. Previous experience in customer support or or customer success roles. Familiarity with CRM and business management software. Ability to manage multiple Responsibilities: Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist
Head: Customer Support Services (fintech) (jb4497)
FreerecruitCentral Johannesburg
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing or more years of proven experience managing a customer service team that utilizes various support channels
Support Technician Level 1
FreerecruitKloof Street
About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably on detail • Troubleshooting skills • Passionate about customer service Salary: On request The post Support Technician
Help Desk Support Randburg
Humankind GroupRandburg
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with incidents. Participate in project onboarding of new customers and upgrades. Ensure incidents are resolved within
Mcse Engineer Midrand
DatacentrixMidrand
responsible for the efficient logging and response to customer requests, adherence to specific Operational Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements the capturing of customer requests from varied inbound sources into the company's Call Management System can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined defined per customer The First Line Support Engineer must analyse the reported fault and complete detailed
It Support Manager NEW
FreerecruitHyper By The Sea
department staff, including education, training, and call centre specialists. ● Advises human resources on staffing
Erp System Software Assistant
Jobs 4 AllIsando
proactive support to internal staff, and external customers: Analyse recurring incidents on the service desk and appropriate communication to colleagues, customers and suppliers. • Carry out system maintenance suppliers 1st/2nd level support • Log calls. • Assign priority to calls low, medium, urgent, high, critical and maintaining production computer systems in a customer facing support environment of at least 5 years
2nd Line It Support Montague Gardens
West Coast PersonnelCape Town City Centre
R30 000 to R40 000 Per Month Dependent Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets mail routing, and account management Logging customer queries and updating tickets with SLA time Remote
Senior Software Engineer
FreerecruitKloof Street
systems to improve commercial outcomes, such as a new agent portal or new data pipelines for core credit analytics
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