experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
participate in product training as and when required and provide ‘train the trainer level' training. To produce produce end-user facing documentation and training material for delivery with process changes or new processes
rights, troubleshooting system errors and user training. The fully fledged ERP covers manufacturing, warehousing
functional and technical requirements. Training and Support: Provide training and support to end-users, ensuring
requirements.
functional and technical requirements. Training and Support: Provide training and support to end-users, ensuring
technical material Collaborate with development & training teams The post Technical Content Writer appeared
alerting routines. Knowledge of policies, procedures, training, and compliance requirements. Remote support experience opportunities in IT systems and service delivery. Conduct training sessions to maximize system utilization. Maintain
or processes. Analysis, design, implementation, training and support. Documentation throughout all project