customer requests, adherence to specific Operational Level Agreements and contribution toward positive first first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications reference. The First Line Support Engineer is the first level of contact for customers, Engineers must therefore
African financial regulatory environment and compliance requirements Demonstrated ability to develop
Manage relationships with approved suppliers 1st/2nd level support • Log calls. • Assign priority to calls written and verbal communication skills at all levels of the business with technical and non-technical
systems are optimized for efficiency, accuracy, and compliance. Key Responsibilities: SAP Implementation: Lead
systems are optimized for efficiency, accuracy, and compliance.
Key Responsibilities
systems are optimized for efficiency, accuracy, and compliance. Key Responsibilities: SAP Implementation: Lead
Attention to detail and a high level of accuracy. Focused. Dedicated. High level of personal integrity and
skills. Attention to detail and a high level of accuracy. High level of personal integrity and ethics. MR
IT Project Management 11. Finance, Risk & Compliance 12. Engineering With over 500 consultants, CyberPro