delivering exceptional client service experiences to all clients. Queries and interactions are mainly telephonic is the responsibility of the agent to ensure that all issues are thoroughly investigated, and that the ticket Logs are dealt within SLA. • Adhering to all AD-HOC work given by manager • Available for overtime
Jealously guard the brand and corporate identity of all interactive projects – Prepare and present your own involved with projects from the brainstorming session all the way through to the smug sense of accomplishment
seamless updates Prepare weekend reports to ensure all data is captured accurately Create detailed monthly standards Maintain a comprehensive inventory of all assets Offer technical support for recording/broadcast Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements
Description: Looking for EST canidates only and must have all the skills mention below Job specs: Service Management
affecting project time lines. Review the status of all logs for a given development phases (target date) Development Manager. Manage all External client facing issues. Handle all communication between the external
existing or new technologies/innovations. Collate all in market SFA analysis, and track key KPI indices partners and third parties Act as a central hub for all in country change requests or systems enhancements
escalated issues and provide timely solutions. Document all support activities, including troubleshooting steps Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements
utilization. Maintain comprehensive documentation for all systems and network configurations. Deliver exceptional Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements
Designing, implementing, and maintaining the security of all ICT systems Mentor and lead a team of technical professionals Disclaimer: Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements
Pretoria Hybrid Work Model: Three days a week at the office Industry: Financial, Payment and Banking Technology