The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative Technical Support services Providing workstations related support for Absa retail as well as the corporate given remote tools, by resolving all non-hardware related incidents recorded in Ticket Management System resolved remotely within the back-office's service level agreement. Ensuring that incidents logged in Service
renewal Install, configure and upgrade servers and related hardware and software in a LAN, WAN and stand-alone support. Install, configure and upgrade servers and related hardware and software in a LAN, WAN and stand-alone incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively improvements. Develop and maintain documentation related to technology installation administration and maintenance and procedures to ensure compliancy with service level agreements and operational standards. Contribute
Developer ready to take their career to the next level. You get to join an intellectually stimulating environment business on a global level (they sit in 56 countries) - high impact work, on topics related to the live product
the organization's Cl/CD processes. Execute all levels of testing (System, Integration, and Regression) written and verbal communication skills. Market related salary per hour.
of PMO in the establishment of PPM practices NQF Level 7: Bachelor's degree in BSc or BCom Qualification PMBOK, PRINCE, Agile, SAFe, etc. Salary Market Related
to interact with the business community at all levels, from facilitating design workshops and conducting technology; processes and business needs in varying levels of detail within an area of speciality; and can for Business Analysis and works at the highest levels of abstraction, ambiguity, and complexity within workshops with business users (up to executive level) to gather requirements, generate ideas and validate associated project effort and dependencies. Market Related
policy and standards. Ensure compliance with data related policies, standards, roles and responsibilities management controls at strategic & tactical level for regulatory obligations (POPIA, GDPR) while ensuring implement data management processes at enterprise level. Support CDO in the data governance councils. Define understanding of business and technology issues related to management of enterprise information assets Thought industry knowledge on data management related government regulatory requirements (GDPR, POPIA)
policy and standards. Ensure compliance with data related policies, standards, roles and responsibilities management controls at strategic & tactical level for regulatory obligations (POPIA, GDPR) while ensuring implement data management processes at enterprise level. Support CDO in the data governance councils. Define understanding of business and technology issues related to management of enterprise information assets Thought industry knowledge on data management related government regulatory requirements (GDPR, POPIA)
satisfaction, commitment, and expectations to high service levels and manage escalations adequately
satisfaction, commitment, and expectations to high service levels and manage escalations adequately Manages the entire satisfaction, commitment, and expectations to high service levels and manage escalations adequately Excellent written Management degree or equivalent with a moderate level of related experience Relevant project management certifications certification is preferable Required Experience: Moderate level project management experience preferably in a multinational multinational professional services environment Moderate level client engagement experience Demonstrated understanding