maintain documentation Analyse operational incidents Handle operational requests e.g., onboarding of use cases
with clients through meetings, calls, and emails. Handling Tickets and Tasks with the responsibility for
of apps
in-depth evaluation of multiple factors
go-live support. Operations experience (ticket handling, problem, incident management). Jira and Confluence
requires an in-depth evaluation of multiple factors Handling conflicting situations Brainstorming ways of improving
Go-live support. Operations experience (ticket handling, problem, incident management) Jira and Confluence Go-live support. • Operations experience (ticket handling, problem, incident management) • Jira and Confluence
Go-live support. Operations experience (ticket handling, problem, incident management) Jira and Confluence Go-live support. • Operations experience (ticket handling, problem, incident management) • Jira and Confluence
EXPERIENCE REQUIRED: Good knowledge, exposure and handling of project and program management methodology
Burndown techniques, numerous Retrospective formats, handling bugs, etc). PACKAGE & REMUNERATION: Will be