Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix proactive Identification and remedy of User/Customer experience issues within the digital space using analytical Digital platforms as well as call centres and CEO's Office. Identify top service call drivers and draft suggested on boarding initiatives with customer contact centres Identify potential service improvement tools and or Diploma in an IT related field or 2 years experience in an IT related field Good understanding of
or Diploma in an IT related field or 2+ years experience in an IT related field
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Experience with the following systems ng a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix
with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof
Contract until December 2026 EXPERIENCE: 4- 6 Years related working experience. COMMENCEMENT: As soon as with the interface partner NOC (Network Operation Centre). You apply existing operating models in a future-proof FuelledbyPassionIntegrityExcellence QUALIFICATIONS/EXPERIENCE Degree in computer science, engineering, or a experienced individual with the following Skills: Experience in network integration and deployment automation Terraform. Experience of using AWS and Microsoft Azure cloud platforms. Professional experience in IT security
engineering and technology, delivering a driving experience that is second to none. Join them in their mission support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional feature team(s). ESSENTIAL SKILLS REQUIREMENTS: Experience in at least one of the following technologies Agile Working Model (AWM) charter QUALIFICATIONS/EXPERIENCE: IT Degree and / or relevant qualifications DevOps
globally. Ideal candidates will have 4-6 years of experience and a proactive approach to improving business WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? - 4-6 years of experience WHAT WILL BE YOUR ROLE support - Interaction with clients through meetings, calls, and emails - Handling Tickets and Tasks with the the analysis and resolution of Production Support calls - Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? 4-6 years of experience ESSENTIAL SKILLS REQUIREMENTS:
Contract until December 2027 EXPERIENCE: 4-6 Years related working experience. COMMENCEMENT: As soon as support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional FuelledbyPassionIntegrityExcellence QUALIFICATIONS/EXPERIENCE IT Degree and / or relevant qualifications DevOps DevOps (operations, configuration/development) experience in commercial and/or retail end user IT applications
launching a groundbreaking Software Engineering Centre of Excellence (COE); dedicated to building future-focused Our remuneration is in line with the level of experience (2-6yrs) we are looking for.
Contract until December 2026 EXPERIENCE: 4-6 Years related working experience. COMMENCEMENT: As soon as support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CRs) and writing Functional QUALIFICATIONS/EXPERIENCE IT Degree and/or relevant qualifications / 7 years of SAP UI5 experience ESSENTIAL