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Software Engineer (Advanced) Midrand/Menlyn/Rosslyn/Home Office rotation Amazing brand with innovative technology
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classification matches the call description Ensure detailed and accurate solution is captured into the call incident lifecycle Act as the single point of contact (SPOC) for the user even if the incident is reassigned incidents are logged, without exception Record details of all incidents, timeously and accurately paying a resolution Responsible for ensuring that all details captured into call management system are accurate