Call Centre Quality Coach Jobs in South Africa
IT / Computing / Software
- Isanqa (53)
- Mediro Ict Recruitment (24)
- E-merge It Recruitment (18)
- Liyema Consulting (16)
- Datacentrix (10)
- Sabenza It Recruitment (7)
- Ilaunch Ltd (7)
- Pro Development Group (5)
- Specd Pty Ltd (5)
- Dlk Group (4)
- Contract
- Last 7 days (59)
- Last 3 days (25)
Call Coordinator Midrand
Datacentrix
Midrand
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
share this job on whatsappSoftware Quality Engineer City Of Johannesburg Metropolitan Municipality
Samaha ConsultingSouth Africa
Software Quality Engineer III (senior full stack): Manage technical delivery and ensure conformance to tools to enhance QA test capabilities in journeys, coach and mentor engineers in squads to enhance delivery
It Desktop Support Engineer Diep River,retreat,woodstock,mitchell's Plain
Global Synapse Technologies LtdSouth Africa
R14k - R20k be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
Management Specialist Cape Town
ApmcCape Town Region
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within
Erp Specialist Payroll NEW
South African Broadcasting CorporationSouth Africa
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system in line with expected quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system in line with expected quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively
Erp Specialist Gp - Auckland Park NEW
South African Broadcasting CorporationSouth Africa
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system in line with expected quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system in line with expected quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively
Full Stack Senior Centurion
Liyema ConsultingCenturion
maintaining platform/applications, ensuring the quality and timely delivery of solutions, and collaborating documentation, participating in agile processes, and coaching fellow colleagues and users when required. Key Participate in daily stand-ups and agile processes - Coach and train team members and users - Prepare system
Nodejs Developer Midrand
Mediro Ict RecruitmentMidrand
line with quality and delivery requirements. Review code of team members in line with quality and delivery delivery requirements Ability and willingness to coach and give training to colleagues and users when required
Java Developer Gauteng
Rainmaker Acquisiton CcGauteng
standards, processes, tools and frameworks Testing the quality of produced software thoroughly through participation development of team members, coaching of team members for performance and coaching on career development, recruitment design, functional testing Clean code thinking Coaching and mentor to junior teammates Other Overtime
Automation Test Analyst Midrand
IsanqaSouth Africa
requirements. Take ownership for the quality of the team and ensure that quality increases with time Contribute scenarios. Develop systems solutions in line with quality and delivery requirements. Identify risks / impediments Pro-active knowledge sharing, mentoring, and coaching of members from the same or other teams. Other
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