Beyond Work.
We are seeking a Customer Service Engineer I to join our team. As a be responsible for providing high-quality customer service and technical support to our clients. This
What you’ll do:
implements standard operating procedures and customer service guidelines relating to IT support.
As L2, or L3) you will exercise your excellent customer service skills along with the ability to apply technical business processes to our customers. The ideal candidate is knowledgeable about IT Service Management, has experience
or more years' experience in aftersales or customer services. Experience in aftersales in a technical field repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication
qualification would be an advantage. Experience in a customer service environment would be an advantage. Strong do visit our website - www.parvana.co.uk Customer service, IT Support, troubleshooting, helpdesk
and penetration into existing customer base. Customer Service Excellence - Ensure customer satisfaction
platform application support to achieve customer satisfaction and service excellence. Accountable for problem support. Ensure high standards of customer engagement and services are maintained. Expected to complete fruitless, wasteful and irregular expenditure. Customer Service Maintains effective working relationships relationships with customers (both internal and external) towards rendering highest quality of services. Represents Functional Consultant in implementing Dynamics 365 Customer Service. Strong understanding of Microsoft Dynamics
environment Strong communication skills Strong customer service approach and a team player Strong work ethic
environment Strong communication skills Strong customer service approach and a team player Strong work ethic
Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office contribution toward positive customer satisfaction is achieved. A Service Desk Agent is responsible for vital information is communicated to the customer. A Service Desk Agent is responsible to drive various
remain self-motivated Provide excellent client/customer service and ensure quality assurance Pay close attention