support teams (internal and external) designed to resolve incidents in a timely manner, minimizing impact
project areas to co-ordinate interdependencies and resolve issues Business process modelling and improving
excellence goals through strong operations knowledge. Resolve escalated support topics as part of tier-3 DevOps
operational requirements. Extensive troubleshooting and resolving hardware or software faults, replacing parts as
collaborate with the development and operations teams to resolve operational Problems, Maintain documentation of
Performing thorough regression testing when bugs are resolved. Works across multiple teams to review requirements
Performing thorough regression testing when bugs are resolved. Works across multiple teams to review requirements
the environment to ensure that the problem is resolved, or a relevant risk is found and noted on the
Performing thorough regression testing when bugs are resolved.
Performing thorough regression testing when bugs are resolved. Works across multiple teams to review requirements