guarantee a level of quality for IT solutions and to assist the software development team to identify problems
discussions, decision making, and conflict resolution. Assist with internal and external communication, improving
Monitoring and alerting Debugging and troubleshooting Assist with identification of risks NB: By applying
and support environments Monitoring and alerting Assist with identification of risks
(Change Management) tasks and tickets as required Assist user departments in drafting system requirement
through sessions, workshops, demos, and Q&As. Assist with quotes, proposals, custom development, and
security policies to ensure adherence Supporting and assisting with the development and management of the 3-to-5-year
Coordinate/Prioritize the work that the Developers and PO Assist with cross-team projects that involve development
helpful, responsive behavior and willingness to assist the users at all times Ensure 98% of all calls
achievements. Not afraid to ask for advice and assistance. Not afraid to take calculated risks. Responsibilities/Tasks achievements. Not afraid to ask for advice and assistance. Not afraid to take calculated risks. makret