for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator processes. Service Level Agreements play an important part for this role as this creates strict timelines for tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
renewal). COMMENCEMENT: As soon as possible. THE ROLE: Study, analyse and understand business requirements in
Degree in Communications / Journalism / Media Studies / Project Management / related Post Graduate communications
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Degree in Communications / Journalism / Media Studies / Project Management / related Post Graduate communications
triage and escalation. System Health check (e.g. backups, server health, integration reporting) End user
±8years experience and be able to manage their own time effectively to deliver projects in the project timeframe feasibility of the requirements Produce a business case study by assessing solution options, considering costing ensure a successful solution delivery output Reduce time spent on projects by elicitation, analysis and optimisation
infrastructure projects within the country, ensuring timely delivery and adherence to quality standards. Coordinate to IT disaster recovery planning and execution as part of the overall business continuity strategy.
experience. COMMENCEMENT: As soon as possible ROLE: Be part of a global team responsible for the development internal and external partners. This product, as part of the Digital Workspace, offers a complex platform preferred. A university degree in a relevant field of study (e.g., computer science, engineering, sciences,
experience. COMMENCEMENT: As soon as possible Be part of a global team responsible for the development internal and external partners. This product, as part of the Digital Workspace, offers a complex platform NCE A university degree in a relevant field of study (e.g., computer science, engineering, sciences,