stakeholders. Decomposition of the solution and assisting with the scheduling/sequencing work. Flesh out (Computer Science) / BCom (Information Systems). TOGAF Certification, ITIL (Information Technology Infrastructure
(Computer Science) / BCom (Information Systems) TOGAF Certification, ITIL (Information Technology Infrastructure stakeholders. Decomposition of the solution and assisting with the scheduling/sequencing work. Flesh out
equivalent qualification in knowledge management, information systems or related field. Specializations in programming, technology-based learning and information-sharing platforms/solutions. A minimum of 6 – by providing professional support, advice and assistance in areas which are discrete yet complementary
and ensure that the RCA is delivered as required Inform the respective owners on the open incidents Validate propagation activities and results of Root Cause Analysis Assist work groups in prioritizing workload to meet service
adoption and the robustness of the solution.
or command line Windows PowerShell Internet Information Services (IIS) 7.0 and later Basic understanding are applied. Follow Agile Development practises Assist development team in compliance with policies and with engineers and users. · Assist during design of the software solution Assist in physical and logical requirements, make design decisions and report on progress Assist with installation of hardware environments; provide
line
to align with business processes.
Incident team and take part in War Room discussions to assist with fast delivery or resolution Coach and mentor Critically evaluate information gathered from multiple sources, reconcile information conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general
you will play a key role in providing technical assistance and support to their customer onsite, resolving complaints, and resolutions, in the ticketing system; Assist with the installation, configuration, and maintenance Requirements: Qualification in Computer Science, Information Technology, or related field experience; Proven