assurance), Creating of Application Queries, Scheduled Reports, Notifications, Alerts, Dashboards, etc
remediation Log and Implement Changes as per Release schedule / Urgent Incident Fixes minor system configuration
coordinate infrastructure and service orders. Schedule feature development, lead client kick-off, and Strong communication and presentation skills. Excellent listening and written communication skills.
is of utmost importance Open and pro-active communication across teams Ability to understand complex work Flexibility to work weekends and after hours in a shift schedule IT experience delivering operations support services and organisational skills with the ability to communicate effectively (both verbally and in writing) with
resource availability and allocation, adjusting schedules and priorities as needed. Conduct risk management managing their expectations and ensuring clear communication throughout the project lifecycle. Measure project Dodd-Frank, GDPR), and best practices. Exceptional communication skills, capable of effectively articulating
have a strong analytical mindset, excellent communication skills, and a deep understanding of business Develop and maintain detailed project plans, schedules, resource allocations , change management strategies stakeholders, fostering collaboration and effective communication as well as collaborate with project resources of proposed changes and develop appropriate communication and training plans. Identify potential risks Strong communication skills, both written and verbal, with the ability to effectively communicate with
have a strong analytical mindset, excellent communication skills, and a deep understanding of business Develop and maintain detailed project plans, schedules, resource allocations , change management strategies stakeholders, fostering collaboration and effective communication as well as collaborate with project resources of proposed changes and develop appropriate communication and training plans. Identify potential risks Strong communication skills, both written and verbal, with the ability to effectively communicate with
achieve outcomes.
- Verbal and/or written communication to provide the business with regular progress
understandable level.
- Verbal and/or written communication to a variety of stakeholders
- As required
management
o Procurement management
o Communication management
o Stakeholder management
remediation Log and Implement Changes as per Release schedule / Urgent Incident Fixes minor system configuration
disaster recovery testing according to agreed schedules - Contribute with other technical stakeholders work routines in line with operational plans / schedules in order to manage achievement of service delivery