Responsible for working closely with clients and operations team to carry out process improvement activities our clients turn data into insights, streamline operations, improve customer experience, and transform their Responsible for working closely with clients and operations team to carry out process improvement activities our clients turn data into insights, streamline operations, improve customer experience, and transform their
prompted and required – Regular troubleshooting of operating systems and applications to ensure the computers incidents to the manager – Assist in the day-to-day operations whenever required by the management The post
Generate comprehensive specifications and assess operational feasibility to align deliverables with organizational issues promptly and ensure minimal disruption to operations. Play a key role in Application Upgrade Projects Apps, Power Apps, and Power Automate to drive operational efficiency and enhance business processes. A
supervision, responsible for installation and operational support of Microsoft based infrastructure and supervision, responsible for installation and operational support of Virtualization Infrastructure and
platform services / functions. - Manage and maintain operations of the platform for audit and stability purposes purposes - Work with Infrastructure and Operations teams to ensure that housekeeping and maintenance routines procedures and standards. - Establish productive operational relationships with key stakeholders in the various teams. - Develop work routines in line with operational plans / schedules in order to manage achievement
and analysing deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively in the context of best practice and improved operational efficiency Developing and maintaining productive
is highly required. Hands-on experience on the operation, configuration, and optimization to parameter setup and reporting. Hands-on experience on the operation, configuration and optimization parameter level
willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public holidays TCP/IP Networking. Proficient in Microsoft desktop operating systems and applications (Office365). Working
their respective service delivery and standards. Operational & Business readiness: Ensures that all organisational in verbal and written communication. Ability to operate in a highly pressured and ambiguous environment
Handing over all relevant network incidents to operational support Conducting proactive intervention including