adaptability to different personality types 1 year call centre experience in the igaming sector .
financial and software knowledge of both team and self. Train/Support/Coach junior members of team. Communicate
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the experience in service delivery management within a Data Centre / Telecommunications environment, with essentially role or equivalent. In-depth knowledge of Data Centre operations and technologies (Preferred). Excellence
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
OF THEIR TRAINING PERIOD AT THEIR HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling analysis specialist. Delivery of advanced technical training to the support team, to advance their skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership of
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint data analysis and migration tasks. Conduct user training sessions and provide ongoing support to ensure Management Odoo Functional Knowledge Data Analysis User Training Change Management SQL and Database Understanding
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow