servers
in effective prioritization Knowledge of user-centred design principles Understanding design quality
Reference: CTI003681-CAF-1 Calling all Creative Minds Join our client's Design Dream Team Are you a talented
the requirements, please apply today, or give us a call on 021 180 4090 and one of our consultants will
Monitor and manage queues, participating in escalated calls as necessary. Oversee the repository to ensure solutions
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint
Firewall / Security Experience Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk – Advantageous
party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level
ability. Contact Garth on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities