Service Controller who is highly organised, able to multi task, excellent communication - face to face and
skills with an analytical mindset. - Excellent multi-tasking abilities across multiple projects. - Outstanding
skills with an analytical mindset. - Excellent multi-tasking abilities across multiple projects. - Outstanding
customization (3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable
more than just a corporate entity; it serves as a center for transformative concepts and digital innovations
business. ENVIRONMENT: A leading cloud Contact Center and CRM solutions provider in Southern Africa is
line with agreed SLAs. You are the last port of call for the support team so your attitude towards tackling skills. Managing the timely resolution of open calls and call actions across all customers. Take ownership
segments in small and medium business. Proactive calling of customers to build loyalty and improve affinity contact with the customers. Adhere to planned calling cycles to ensure effective coverage of all customers
debt and risks in a project. Help make product choices by giving clear technical and level-of-effort assessments