Oversight of switch, router, and wireless network operations. Administration of VPNs. Monitoring network performance troubleshooting. Application support, installation, and user training. Administration of anti-virus solutions. Expectations: per month by the end of the probation period. Training: Commitment to ongoing self-improvement through
methodology and conduct thorough inhouse testing per operational procedure - Implement practical solutions that appropriate leader or stakeholders - Ensure day to day operational support required from area of specialisation the research library - Provide advice and / or training as required - Maintain, develop and implement implement specialist knowledge within the day to day operations of the organisation Maintain expertise level - methodology and conduct thorough inhouse testing per operational procedure Drive customer centricity: -Consult
customers. You will be responsible for the smooth operation of the service desk, ensuring we meet all agreed-upon members through coaching, mentoring, and identifying training needs. Address performance issues and implement manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate logging, Implement process improvements to streamline operations and enhance customer satisfaction. Manage workload
Support Engineer plays a critical role in the operational success and customer satisfaction of the organization potential issues before they impact business operations. Perform routine maintenance and updates to ensure willingness to pursue additional certifications and training in relevant areas. The Support Engineer at Ello vital contributor to the customer experience and operational excellence of the company. Through their dedication
Exposure to user experience design and human-centred analysis and design is advantageous. Knowledge
Africa's leading Black-Women Owned, Level 1 BBBEE training provider With 20 years of excellence and a dynamic dynamic team of 72 experts, they deliver top-notch training across the country and beyond. Under the visionary keep the IT industry cutting-edge. With flexible training options and a focus on hands-on application, they values your flexibility and expertise. - Diverse Training Opportunities: Engage with a varied audience, you'll be responsible for delivering top-notch training across all levels of SAP modules. Whether you're
Africa's leading Black-Women Owned, Level 1 BBBEE training provider With 20 years of excellence and a dynamic dynamic team of 72 experts, they deliver top-notch training across the country and beyond. Under the visionary keep the IT industry cutting-edge. With flexible training options and a focus on hands-on application, they values your flexibility and expertise. - Diverse Training Opportunities: Engage with a varied audience, you'll be responsible for delivering top-notch training across all levels of SAP modules. Whether you're
Software (DMS) flow process. Experience in EPC/Operation project documents control (advantageous) Microsoft generally high degree of computer literacy Ability to train the stakeholders on document management system, maintenance of corporate and project record registers. Training and coaching of colleagues on system requirements
users, ensuring minimal disruption to business operations. Collaborate with technical teams for in-depth resolution steps and user communication. Training: Conduct training sessions for end-users to enhance their Oracle Flexcube functionalities. Prepare and update training materials to reflect changes and improvements