cutting-edge AI technologies to transform business processes and enhance customer experiences? If so, we have Large Language Models (LLMs), Natural Language Processing (NLP), Text-to-Speech (TTS), Speech-to-Text (STT) expertise in Generative AI, Natural Language Processing (NLP), Voicebots, Text-to-Speech (TTS), Speech-to-Text
experience in executing processes successfully. Knowledge of IT Service Management processes. Strong ability
proficiency spans SQL, data warehousing, and ETL processes, complemented by familiarity with programming background in data warehousing, SQL, and ETL processes. Experience with AI and machine learning technologies contexts. A solid understanding of contact center processes and technology would be an added advantage. Technical
definitions for the data dictionary (metadata) Controlling access permissions and privileges Developing
tools for agile project management and version control. Experience in basic architectural design principles
initiatives to enhance data-driven decision-making processes.
Skills and Qualification
technologies such as Hadoop, Spark, and Apache Kafka for processing and analyzing large volumes of data.
platforms. Manage data warehousing solutions and ETL processes, optimizing data storage and retrieval. Collaborate background in data warehousing, SQL, and ETL processes. Experience with AI and machine learning technologies contexts. A solid understanding of contact center processes and technology is advantageous. Skills: Exceptional
high performance levels for service-related processes, and implementing improvement activities wherever demand
Maintaining high performance levels for service-related processes, and implementing improvement activities wherever demand Analyzing third-party as well as internal processes, and creating strategies for service delivery client satisfaction throughout the service delivery process. Leadership: They should possess leadership qualities proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery
Maintaining high performance levels for service-related processes, and implementing improvement activities wherever demand Analyzing third-party as well as internal processes, and creating strategies for service delivery client satisfaction throughout the service delivery process. Leadership: They should possess leadership qualities proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery