all field devices; escalate issues as needed. Investigate and resolve unassigned transactions and transactions
Inventory Reporting and analysis Inventory Investigations when required.
on data-driven insights. Performing regular investigations and reporting on the results and trends as
action plan. Ensure all security incidents are investigated and closed with stipulated times and escalate
Problem Solving. Project Management. Research / Investigations. Service Level Monitoring. Systems Testing
response to security incidents, conduct thorough investigations, implement effective countermeasures, and ensure
tools required. Manage project scope and risks, investigate and make recommendations on issues that challenge
improvements or regulatory changes. Troubleshooting: Investigate and resolve functional issues reported by users