Airlines Call Centre Jobs in Johannesburg

Mobility Engineer Johannesburg

 Wic

Johannesburg

ensuring the seamless operation and safety of airline operations through meticulous management and administration seamlessly to uphold the safety and efficiency of airline operations. Your journey begins with the meticulous stakeholders to ensure the smooth operation and safety of airline operations. What you will receive: Start this journey

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Voice Engineer Rosebank

 Reflex Solutions Ltd

Johannesburg

documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links

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Data Center Engineer Jhb - Northern Suburbs

 Cletech Recruitment

North Johannesburg

Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Requirements: Bachelor's degree in Internal Use - Tracker Proprietary Strong IT/Data centre skills/experience/background. Strong understanding

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Electrical Engineer Sandton

 Headhunters

Sandton

company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent

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Help Desk Support Randburg

 Humankind Group

Randburg

experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers

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Business/data Analyst

Johannesburg

 Negotiable

Data Analyst Johannesburg

 Kontak Recruitment

Johannesburg

 R600 000 to R620 000

Reporting on the following: Sales performance by airline; destination and other parameters Trend analysis Reporting on the following: Sales performance by airline; destination and other parameters Trend analysis

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Field Support Engineer

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Mcse Engineer Midrand

 Datacentrix

Midrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and

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It Helpdesk Administrator Sandton

 Resource Associates

Sandton

team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically

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