Online, SharePoint Online, Teams, and other related services. You'll be responsible for designing, implementing cloud environment, specifically focusing on M365 services.
What you’ll do:
platforms for customers.
Reflex Network infrastructure and end-user IT services. This position involves overseeing the daily activities closely with the Service Desk team to maintain optimal network performance and customer satisfaction. Grade in networking Proven experience in both NOC or Service Desk supervisory roles. ITIL (Information Technology This certification demonstrates knowledge of IT service management best practices, which can be valuable self-management. Positive attitude, passion for the role and customer centric. Strong leadership and organizational
request. • Assist and provide feedback on all customer care requests and referring technical questions administration duties required by Technicians and customers. • Providing technical support to clients via complete and informed response on first contact with customers. • Act as a liaison between the clients and the handling all customer queries. • Ensure delivery of committed service and overall customer satisfaction • Ensure constant and regular follow up with customers. • Provide support to technicians and any administration
request. • Assist and provide feedback on all customer care requests and referring technical questions administration duties required by Technicians and customers. • Providing technical support to clients via complete and informed response on first contact with customers. • Act as a liaison between the clients and the handling all customer queries. • Ensure delivery of committed service and overall customer satisfaction • Ensure constant and regular follow up with customers. • Provide support to technicians and any administration
of roughly 5 reports.
company. Develop, test, deploy, support, and maintain custom written applications and software? Work collaboratively Manage, motivate, and inspire staff to achieve service excellence. Promote an environment that motivates testing, deployment, support and maintenance of all custom written applications or other software? 8) Experience testing, deploying, supporting, and maintaining custom written applications and software. 9) Good problem-solving
Develop specifications for business information services. Valid driver's license and own reliable transport Communication Skills Adaptability. Analytical Thinking Customer-Focused Initiative IMPORTANT - Only shortlisted
Develop specifications for business information services. Valid driver's license and own reliable transport Communication Skills Adaptability. Analytical Thinking Customer-Focused Initiative IMPORTANT - Only shortlisted
computer systems, networks, and applications. Develop custom testing methodologies and tools. Provide technical computer systems, networks, and applications. Develop custom testing methodologies and tools. Provide technical