client(s) with good customer service in all aspect of administration and delivery of service. 2) Account Development: with customers to clearly understand their needs, add value, provide support and excellent customer service internal departments to ensure the fulfilment of all customer requests. • Act as the client's representative demands are met with a focus on improving the customer experience. • Ensure the effective implementation Oversee relationship with service providers and partners and ensure all the services are delivered properly
requirements, assessed through customer feedback.
delivery from the team, strengthen and advises customers and the Engineering team on the security systems' maturity and resilience posture for protecting customer s and Phakamo s digital assets. Key Objectives: company's operations from product development to customer service. Keep abreast of new security threats and their effectiveness. Manage security vendors and service partners, ensuring that they meet all contractual to technical requirements in the delivery to customers. Work and Collaborate with the Project Management
equivalent Minimum of 15 years' experience in the services Industry Minimum of 10 years' facilities management record of excellent internal and external customer service Successful team builder with people management integrity, diligence, charisma, innovation and customer-service attitude and projects a professional appearance/demeanor appearance/demeanor to inspire confidence in our customers Plans and prioritizes operational demands, very Stakeholders. Continually focus on building strong customer relationship while ensuring resources are fully
equivalent Minimum of 15 years’ experience in the services Industry Minimum of 10 years’ facilities management record of excellent internal and external customer service Successful team builder with people management integrity, diligence, charisma, innovation and customer-service attitude and projects a professional appearance/demeanor appearance/demeanor to inspire confidence in our customers Plans and prioritizes operational demands, very Stakeholders. Continually focus on building strong customer relationship while ensuring resources are fully
equivalent Minimum of 15 years' experience in the services Industry Minimum of 10 years' facilities management record of excellent internal and external customer service Successful team builder with people management integrity, diligence, charisma, innovation and customer-service attitude and projects a professional appearance/demeanor appearance/demeanor to inspire confidence in our customers Plans and prioritizes operational demands, very Stakeholders. Continually focus on building strong customer relationship while ensuring resources are fully
articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate various teams so that the customer's expectations are met. Upsell the Company's services and solutions. Serve between the Company and their customers. Manage market segments, customer base and industry verticals to business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal
articulate the capabilities and value of the company's services at all levels within the Private Sector. The ideal relationships to maintain old business and acquire new customers). Ensure that sales targets are met. Coordinate various teams so that the customer's expectations are met. Upsell the Company's services and solutions. Serve between the Company and their customers. Manage market segments, customer base and industry verticals to business development plan. Manage and identify key customer relationships and pipeline. Utilise the internal
solutions aligned with customer needs. · Develop and review Cloud Products and Services roadmaps. · Manage Manage technical customer relationships, focusing on security, cost, performance, reliability, and efficiency demonstrations. · Lead the technical design and build custom solutions. · Provide pre-sales technical support partnerships for complex solutions. · Influence customer cloud strategy and digital transformation. Business understanding of cloud computing products and services. · Experience with Telecom solutions for large
architectures with Sales, Account Management, and Service Delivery teams. Develop technical solutions and recommend value-adding options. Align IoT Products and Services roadmaps with client requirements. Lead Use-Case initiatives. Maintain technical relationships with customers, ensuring best practices in security, cost, performance Provide IoT product training to internal teams, customers, and partners. Business Development Contribute