stakeholders. CUSTOMER SERVICE & TCF Maintain as high level of service to customers (internal and external) according to the service standards as set by the company. Ensure all customers are treated fairly. which include Agile and Water Fall. Financial services industry knowledge and experience beneficial.
leveraging their technical expertise to identify customer needs, provide product demonstrations, presentations the Pinnacle value proposition message through customer engagement. The focus of the role will be AI solutions Vendor(s) at customer engagements and conferences. Attend meetings with sales team to identify customer pain Deliver vendor presentations and training to the customer landscape. Propose and professionally demonstrate (BOMs) based on customer requirements. Deploy and configure proposed solutions based on customer requirements
African market. This role is pivotal in driving customer engagement and achieving sales targets. Identify deep understanding of the company's products, services, and solutions. Stay updated on industry trends that resonate with customers. Work closely with the sales team to develop customized solutions for clients Gather market intelligence and feedback from customers to identify new opportunities. Analyse sales data to product development and enhancement based on customer feedback. Continuously enhance your own technical
African market. This role is pivotal in driving customer engagement and achieving sales targets. Identify deep understanding of the company's products, services, and solutions. Stay updated on industry trends that resonate with customers. Work closely with the sales team to develop customized solutions for clients Gather market intelligence and feedback from customers to identify new opportunities. Analyse sales data to product development and enhancement based on customer feedback. Continuously enhance your own technical
leading service provider in IT and tech support industry, dedicated to providing exceptional service and dynamic team. They are seeking a proactive and customer-focused IT Support Technician to provide technical members on projects and initiatives to improve IT services. Ensure compliance with company policies and security desk software. Strong communication skills and a customer-oriented mindset. Ability to work independently
delivery of your project that adds value to your customer's business PEOPLE Working with teams to solve complex performance reviews. CUSTOMER Building strong relationships and understanding customer business needs Managing Managing customer expectations Identify opportunities for service improvements and strategic alignment regulations Building on their reputation within the customers environment WHAT WE NEED FROM YOU A bachelor's well-crafted solutions, systems and services that make an impact for your customer A hunger to continually improve
offering a portfolio of services including systems integration, managed services infrastructure, cloud cloud solutions, business applications, customer experience, and intelligent security solutions. We provide (ABC Indicator/Packspec/product groups) Setup the customer SLED table as per product shelf life and requirements
infrastructure and technical delivery of Billing services. This includes billing infrastructure in terms Perform margin analysis on accounts ● Research customer charges and ensure they are applied correctly products/plans ● Implement necessary updates to customer rating ● Participate in cross functional partnerships ● Provide trending and analysis of product / customer / premise information ● Maintaining, monitoring call routes are utilized and that provisioned services are being billed for ● Keep up to date with new
part of our sales team, working to expand our customer base by targeting predominantly C Suite stakeholders and prospect potential customers who can benefit from our digital platform services. Focus on building and sales decisions. • Must have experience selling custom software development. • Bachelor's degree in Information
successful delivery of our solutions according to customer needs and objectives. Prepare SLA or other reports needed. Find ways to increase the quality of customer service. Requirements: 5 Years of experience Excellent