Network Operations Center (NOC), supervising NOC agents / engineers, and collaborating closely with the
Understanding of voice assistant and conversational agent technologies Familiarity with speech recognition
HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose
system, resolve them or escalate them to the correct agent Provide level 1 to 3 end-user support Perform routine
system, resolve them or escalate them to the correct agent Provide level 1 to 3 end-user support Perform routine