revenue of >R300million Actively participate in selling and training partners Active oversight role in Experience in managing a sales team Experience selling Voice, Audio Visual, Video Conferencing and Workspace Experience in network technology Experience in selling communication solutions Excellent track record
- Demonstrable expertise in complex solution selling OTHER REQUIREMENTS: - Multilingual would be advantageous Sales: - Demonstrable expertise in complex solution selling - Track record of building strong relationships defence; accomplished in retention and cross-sell and up-sell of services - Adept at building and executing
MASS information uploads. Log calls on helpdesk ticketing system (e.g. SysAid) for new application us-ers
Knowledge of PLC programming and SCADA development. Ticketing software/Support desk software (advantage). Some
Level 1 Support Responsibilities: Response to tickets and helpdesk queries logged Development of SQL
of the Payments Platforms. Responding to SNOW tickets – Ownership of the incident until resolved. Working
software tests and respond to user emails and support tickets raised to monitor, diagnose, and correct performance
issues in line with customer SLA. Manage the ticketing system by prioritising, categorising, and assigning
support process for users, covering helpdesk, ITSM ticketing, troubleshooting, log analysis, reporting, and
and seek opportunities for upselling and cross-selling. 6. Market Research: Stay up to date with industry informed sales decisions. • Must have experience selling custom software development. • Bachelor's degree