Hands-on experience working on cloud solutions and SaaS will be an advantage. • A proactive mindset focused
Net Core 5, Angular 12, RDBMS (PostgreSQL), Web Services, HTML and CSS. · Deep experience building web applications using Angular 1, RESTful Services, JSON and Micro-Services, RDBMS, HTML5, JavaScript, CSS3 · Amazon RDS, Oracle, AWS S3 · Clear understanding SaaS Cloud based concepts. · Development experience in
Security Services Department for a Client Experience Manager reporting to the Security Services Executive Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation optimized customer environment. Main Responsibilities: Take accountability for overall service delivery delivery and customer experience. Build strong customer relationships and with all delivery organizations, internal internal and external. Accountable to manage service delivery organizations and their contractual obligations
Security Services Department for a Client Experience Manager reporting to the Security Services Executive Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation optimized customer environment. Main Responsibilities: Take accountability for overall service delivery delivery and customer experience. Build strong customer relationships and with all delivery organizations, internal internal and external. Accountable to manage service delivery organizations and their contractual obligations
of the relevant customer site in Johannesburg, this position reports to the Customer IT Manager with Managed Services Technical Lead. This role provides on-site support as required by customers as well execution of assigned tasks and instructions from customer managers and site management Skills Technical Support Site Management Infrastructure Managed Services Site Specific Management Office 365 Admin Network
and services provider. The successful incumbent will be accountable for the delivery of services that that meet and exceed customer expectations through the effective management of people, process, and technology IT services by continually improving technology, service delivery, cost efficiency, and customer satisfaction satisfaction. Key Performance Areas: Customers Design and Develop Continuous Improvement and Innovation Operations and Business Units Other Practices and Service lines Peers within the Business Unit All stakeholders
of personas, scenarios, sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes interactions You have experience working in a B2B SaaS organization with a growing product and design practice
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
about our solutions , present them to potential customers and create both technical proposals and financial prospective customers . Lisase with the Pre-sale ,Professional services team as well Channel services to ensure
infrastructure and lead the technical delivery of Billing services. From developing and deploying billing infrastructure 10 Years in a technical VoIP billing role in a service provider environment (this rie will include billing Process Optimization, Customer Billing Support such as - provide support to customers regarding billing inquiries and account management related to VoIP and other services. This includes resolving billing discrepancies Collaboration with cross-functional teams such as finance, customer support, and technical operations to ensure smooth