vendors and competitors' products. Investigate customers of data centre operations complains, determine of market position and trends for solutions and services. Display knowledge of local authority and town implement designed solutions in accordance with the customer needs. Selects appropriate technical options optimising or major repairs. Authorizes budgets, estimating labour, material and construction costs. Plans, supervises the business. Contribute to the development the Service Level Agreements (SLA), evaluate performance and
identifying and managing risks arising from own department. Support standardised delivery processes. Improve improving teame results. Deliver best practice services, and meet and exceed client expectations in support business IT collaboration. Monitor and manage client, service providers, partners and other stakeholder expectations actions through building trust and respect by department members, direct reports and managers. Ensure year are achieved within planned budget. Deliver services to stakeholders by meeting and exceeding client
technology trends. Deliver a target Product and Services architecture with a 3-year time horizon taking objectives and the strategic plans of other departments. Planning & Delivery: Drive execution of software. Oversee and approve detailed Product and Service designs balancing business needs vs capacity. Assign of material and confirm order of equipment and services. Ensure designs for Core network growth and evolution deliverables are met according to internal and external customer requirements. Ensure resources and systems are
Officer to join the Infrastructure and Operations department to drive the security vision and strategy forward Develop and sustain controls to ensure data and service security throughout their lifecycle. Review vendor assessments. Support the strategic needs of the IT department. Protect electronic data processed or stored including managed services. Skills and Abilities: Excellent interpersonal and customer service skills. Strong
Officer to join the Infrastructure and Operations department to drive the security vision and strategy forward Develop and sustain controls to ensure data and service security throughout their lifecycle. Review vendor assessments. Support the strategic needs of the IT department. Protect electronic data processed or stored including managed services. Skills and Abilities: Excellent interpersonal and customer service skills. Strong
resolved within Service Target. Assist First Line Support ITSM and relevant departments when required, best practices for Service Support and Service Delivery. Maintaining an effective Service Level Management and Implement Service Request Management. Enable the IT customers to define offered services, publish those those services in a service catalogue. Foundation Data. Business Time Segments. Configure Assignments Configurations. Service Level Management: Service level management Incident Management. Service level management
of the relevant customer site in Johannesburg, this position reports to the Customer IT Manager with Managed Services Technical Lead. This role provides on-site support as required by customers as well execution of assigned tasks and instructions from customer managers and site management Skills Technical Support Site Management Infrastructure Managed Services Site Specific Management Office 365 Admin Network
JHB001346-YK-1 Brief Description: My client requires the services of an experienced Developer: Consumer Web to join assist with the delivery of solutions to achieve customer satisfaction while working within a team. Requirements: Effective use of development toolset. Follow department development standards. Please Note: If you haven't
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication