continuous learning. The Support Technician will assist customers and internal staff through various channels
problem-solving and research. What you will be doing: Assisting customers with the implementation of new and existing
Town to provide technical support and assistance to customers, whether on the phone or in person. Respond
candidate will be responsible to effectively assist customers telephonically with general and specific queries with application queries Assist with general product queries Contact customers to provide installation
functionality has been released, which will assist the customer in testing the system and understanding Enterprise the Business Analyst would be required to assist with customer presentations/demo for pre-sales.
support and troubleshooting to customers. Assist in resolving customer issues within agreed SLAs. Cultivate
necessary. Financial Management: Assist with follow-up on late customer payments, bad debt management,
necessary. Financial Management: Assist with follow-up on late customer payments, bad debt management,
functionality has been released, which will assist the customer in testing the system and understanding Enterprise the Business Analyst would be required to assist with customer presentations/demo for pre-sales. From time
IT Technician provides computer or network support for the organization, employees, and customers. They assist users with installation, troubleshooting and diagnosing possible hardware and software issues. Technical Support Responsibilities: Identifying hardware and software solutions. Troubleshooti