services, card personalisation and issuance, credit management software as well as debit and credit card payment stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage incoming emails Handling incoming chats Make outbound application queries Assist with general product queries Contact customers to provide installation and training N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join successful Candidate will be required to Lead, Manage, and ensure the Effective and Efficient Operation closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our Clients. This role will report to the General Manager. Key Responsibilities: Meet and exceed primary people, process, financial and stakeholder metrics Management of joint business objectives in tandem with Risk
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join successful Candidate will be required to Lead, Manage, and ensure the Effective and Efficient Operation closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our Clients. This role will report to the General Manager. Key Responsibilities: Meet and exceed primary people, process, financial and stakeholder metrics Management of joint business objectives in tandem with Risk
To provide leadership and day-to-day management for key aspects of the work of the Outbound Department Revised annual plan in place Key user for Warehouse Management System NQF level 6 Qualification Up to 5 years' PowerPoint SAP knowledge Key User for the Warehouse Management System Analytical skills Decision making Innovative Innovative and creative Conflict management
The client services manager will form part of the AMSA dedicated team based at the Client's offices in efficiency improvement initiatives. The client services manager will be accountable to identify savings opportunities commercials with all stakeholders Client Relationship Management o Fully understand the client's business and with the client to meet specific client needs o Manage client relationships with key decision makers within client's needs throughout the Company People management o Jointly responsible to appropriately staff
communicated accurately and that their expectations are managed at all times. Building a strong, in-depth product adaptability to different personality types 1 year call centre experience in the igaming sector .
has an opportunity for a Managed Services Manager available within their Managed Service and Software Support Years in Call Centre or Customer Support Management role Extensive experience in managing a team within Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports Familiarity with call centre technologies and software. Basic understanding of IT service management principles operations of the call centre to ensure high levels of customer satisfaction. Schedule and manage staff to maintain
seeking a Senior Functional Specialist in Time Management to enhance our workforce efficiency. If you can balance deadlines with finesse and transform time management into an art form, apply now and let's keep our Qualfications: BSc (Hons) Information Systems Techn Management Development Programme Requirements: Configure
§ Experienced in managing security on a mine § Comprehensive understanding of security function gained potential losses § Ensure effective deployment, management and utilization of security systems and technology risk § Develop internal and external networks and contacts for information gathering § Investigate all on-site
Excellence in Process and Data Management Are you a seasoned Project Manager with a knack for ensuring seamless seamless process flows and expert management of data warehouse designs? If you're driven by the desire desire to lead dynamic projects and optimize data management solutions, we want you on our team About Us: industry. We're looking for a talented Project Manager to join our growing team and help us continue to Key Responsibilities: Lead and Oversee Projects: Manage and execute projects from initiation to completion