Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
The Senior Solutions Design and Analyst Engineer will be part of the Solution and Pricing department and will work closely with business development and facility general managers to maintain and grow the business. Business growth will be mainly through Request for Quotation (RFQ) and/or consultation
a professional manner To provide support to call centre queries relating to the relevant software Ad exercised and software implementations Bcom. within Logistics or Industrial engineering degree Prior relevant
a professional manner To provide support to call centre queries relating to the relevant software Ad exercised and software implementations Bcom. within Logistics or Industrial engineering degree Prior relevant
application support NetSurIT Cloud operation security centre) Computer builds (standard company build policies) offices across SA (remote configuration) Covering calls for other office facilities such as connectivity machines via Microsoft cloud operation security centre Support users across the branch network via phone phones) Management Information Record and analyse IT calls logged & determine patterns to pro-actively agreements, etc. Assist with office procurement, logistics, IT, phone, network procurement, etc. Assist with
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
the fiber industry Previous experience in a call centre environment is required Minimum Requirements:
Working Experience in the IT industry supporting call centre operations is advantageous Consultant: Tamsyn