To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.
Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.
processes and global engineering sales requests directed through the engineering request process. You will engineering projects under the direction of the project lead as directed by the Engineering Manager. On that are already operational unless otherwise directed. Contribute to the innovation committee as an support of the Electronic Engineer and under the direction of the Engineer Manager. Collaborating with cross-functional
tasks across various business units. Reporting directly to the IT Director, they will lead a team of Application LIMITED TO: Leadership and Direction Manage, lead, and provide direction to Application Managers for alignment with business strategy Lead the IT direction, contributing to the strategic vision set by the Drive alignment with the strategic intent and direction of functional areas such as Customer & Sales
tasks across various business units. Reporting directly to the IT Director, they will lead a team of Application LIMITED TO: Leadership and Direction Manage, lead, and provide direction to Application Managers for alignment with business strategy Lead the IT direction, contributing to the strategic vision set by the Drive alignment with the strategic intent and direction of functional areas such as Customer & Sales
team of Tier 2 Support agents, while also managing a team of Tier 1 support agents in collaboration with
Technology Provider serving numerous contact centres and agents, require a proactive individual with a strong analytical
Daily IT technical desktop level support to the agents in the call centre Handing the daily IT Incidents