both written and verbal Maintain an acceptable attendance record Maintain a cooperative working relationship
check of bookings to remove bookings that were not attended so they can be rebooked. 12. Communication with
known errors in systems and services are being attended to and escalated Assist with system testing in
systems which includes access systems, time and attendance as well as CCTV. Manage daily backup and recovery
Sub-Sahara Africa) as needed to meet with clients and attend industry events Key Performance Areas: Administrative
Sub-Sahara Africa) as needed to meet with clients and attend industry events Key Performance Areas: Administrative
accountability for times spent and actions taken Attend to all logged support incidents and calls. • Provide Compiling monthly reports. • Attend the weekly Customer support meeting. • Attend customer meetings as needed
and engineering client/site responsibilities. Attends and drives the project kick-off meeting with the corporate clients in South Africa and abroad. Attends and drives the recurring client project progress ensures all documentation completed and signed off. Attends and contributes to project retrospectives. General:
beyond the scope to L3 support. Regularly update and attend to all customer UNA queries and follow UNA process record of VIP support A and N certified Excellent attendance and punctuality are required Own vehicle (essential)
tasks and assess level of attention required for attending to new tasks. • Prioritises new tasks logged based