particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Experience with Agile software development and call centre/logistics environments. Excellent communication
experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers
resolution of all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage
resolution of all FSP queries; Experience: · 2 years call centre industry experience · Experience in a brokerage
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous
(application support). Good understanding of call centre environments and equipment. Good understanding
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution